FAQ.

Epoxy Flooring & Concrete Polishing
Everything you need to know about our flooring systems, process, materials, pricing, and performance. Serving commercial, industrial, and residential clients across GTA, York Region, Halton Region, Muskoka, Simcoe County.
Concrete grinding and polishing machine png
Are deposits refundable?
Subject to cancellation terms and notice requirements.
When is final payment due?
Within 7 days of project completion.
What are your deposit requirements?
A 50% deposit secures scheduling.
Do you provide turnkey service?
Yes. We manage consultation, prep & repair, installation, and final inspection.
Do you work with property managers?
Yes. We handle commercial and multi-unit corporate projects.
Do you offer waterproof balcony systems?
Yes. FlexDeck is designed for waterproofing and durability.
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how we work

01

first touch with us

Reach out through our form, phone, email, or social media. This first step is focused on understanding your project scope, ideas, and functional needs while guiding you through how the process works.
02

Quotation

Get a clear and accurate price using our online calculator for instant estimates, or connect with us directly for a detailed quote. For more complex projects, we can schedule an on-site visit to finalize all details.
03

Decision making

We help you choose the right system, finish, and colors based on your goals. From flake to solid or metallic systems, you will have full clarity and confidence in your selection.
04

Scheduling + 50% Deposit

Once everything is confirmed, we lock in your project date. A 50% deposit secures your spot, allowing us to allocate materials and crew accordingly.
05

Day of the project

Our team completes full surface preparation including grinding and crack repair, followed by precise application of your selected multi-layered system based on manufacturer specifications.
06

Project Review

We walk through the finished space with you to ensure satisfaction. After approval, the remaining 50% balance is collected and the project is officially completed.