FAQ.

Epoxy Flooring & Concrete Polishing
Everything you need to know about our flooring systems, process, materials, pricing, and performance. Serving commercial, industrial, and residential clients across GTA, York Region, Halton Region, Muskoka, Simcoe County.
Concrete grinding and polishing machine png
Do you profile concrete to specific CSP levels?
Yes. Surface profile depends on the coating system requirements; for most systems a minimum of CSP3 is required.
Can coatings fail due to improper prep?
Yes. Surface preparation is the most critical step. In fact, about 25% of our projects are reworks of other companies' failing systems due to bad prep.
Why not acid etch?
Mechanical grinding provides superior, consistent surface profiling. It is more labor intensive, but we don't cut corners.
Do you grind or acid wash concrete?
We use mechanical preparation, not acid washing.
What is CSP?
Concrete Surface Profile rating that determines texture depth for adhesion.
Can coatings bridge hairline cracks?
Minor cracks can be addressed and treated at no additional cost, but structural movement must be stabilized before the installation.
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how we work

01

first touch with us

Reach out through our form, phone, email, or social media. This first step is focused on understanding your project scope, ideas, and functional needs while guiding you through how the process works.
02

Quotation

Get a clear and accurate price using our online calculator for instant estimates, or connect with us directly for a detailed quote. For more complex projects, we can schedule an on-site visit to finalize all details.
03

Decision making

We help you choose the right system, finish, and colors based on your goals. From flake to solid or metallic systems, you will have full clarity and confidence in your selection.
04

Scheduling + 50% Deposit

Once everything is confirmed, we lock in your project date. A 50% deposit secures your spot, allowing us to allocate materials and crew accordingly.
05

Day of the project

Our team completes full surface preparation including grinding and crack repair, followed by precise application of your selected multi-layered system based on manufacturer specifications.
06

Project Review

We walk through the finished space with you to ensure satisfaction. After approval, the remaining 50% balance is collected and the project is officially completed.